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Module · Service in sales & lifecycle offers

Module · Service in sales & lifecycle offers

Sell service together with the machine: lifecycle offers, total cost of ownership (TCO) arguments, bundled contracts and a clean handover from sales to service.

MC-BER-175 4–8 Wochen · 4 Beratungstage Beim Kunden Pauschal Expenses at cost
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This service is tailored individually. Quote within two working days.

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Price
CHF 5,900.00 CHF 5,900.00
CHF 5,900.00
Terms and Conditions
30-day money-back guarantee
Shipping: 2-3 Business Days
Your benefit
  • Higher contract rate from delivery
  • Offers convince on total cost, not just purchase price
  • Fewer services and goodwill given away
  • Sales and service pull in the same direction, with shared goals
What's included
  • Kick-off 2 h, on-site analysis, two workshops, handover 2 h
  • Analysis of the quotation process and discount practice
  • Lifecycle offer building blocks: warranty extension, maintenance, spare parts packages, training, upgrades
  • TCO arguments for sales
  • Handover process from sales to service, goal and incentive system
How it works
  1. Kick-off 2 h (bookable directly): goals, scope, participants, dates
  2. On-site analysis (½–1 day): documents, KPIs, conversations
  3. Workshop 1: develop the concept with your team
  4. Workshop 2: elaborate, validate, decide
  5. Handover 2 h: results, implementation plan, next steps
Deliverables
  • Lifecycle offer toolkit with pricing logic
  • TCO argument guide for sales
  • Handover checklist from sales to service
  • Recommendation for goal and commission system
Who it's for & prerequisites

Executive board, sales and service management of machine and plant manufacturers.

  • Decision-maker present at kick-off and handover
  • Sales and service for the two workshops
  • Current offers, price lists and contract documents, where available
Not included / options
  • Selling services to the existing installed base: module MC-BER-180
  • In-depth work or implementation support: consulting day MC-BER-030
  • Travel outside the region: at cost (MC-ZUS-010)
Additional services
Consulting day: your topic, a full day (9–17 h)
Ein Tag bei Ihnen vor Ort, 9 bis 17 Uhr. Sie entscheiden, welche Themen wir besprechen: Strategie, Organisation, Ersatzteile, ein laufendes Projekt, ein akutes Problem oder Sparring für die Serviceleitung.
CHF 2200
Module kick-off 2 h (deposit, credited)
Kickoff zu einem Beratungsmodul: Ziele, Umfang, Beteiligte und Termine festlegen. Die Anzahlung von CHF 900.– wird voll an das Modul angerechnet.
CHF 900

Sell service together with the machine: lifecycle offers, total cost of ownership (TCO) arguments, bundled contracts and a clean handover from sales to service.

What it's about

Sales negotiates the machine, service only comes into play after commissioning. Discounts are bought with free services, contracts are sold laboriously afterwards, promises made by sales land unfiltered in service. Yet the moment of sale is the best opportunity to secure revenue over the entire lifetime.

How it works

  1. Kick-off 2 h (bookable directly): goals, scope, participants, dates
  2. On-site analysis (½–1 day): documents, KPIs, conversations
  3. Workshop 1: develop the concept with your team
  4. Workshop 2: elaborate, validate, decide
  5. Handover 2 h: results, implementation plan, next steps

Included

  • Kick-off 2 h, on-site analysis, two workshops, handover 2 h
  • Analysis of the quotation process and discount practice
  • Lifecycle offer building blocks: warranty extension, maintenance, spare parts packages, training, upgrades
  • TCO arguments for sales
  • Handover process from sales to service, goal and incentive system

Deliverables

  • Lifecycle offer toolkit with pricing logic
  • TCO argument guide for sales
  • Handover checklist from sales to service
  • Recommendation for goal and commission system
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