Training & courses.
Onboarding for new service engineers, refreshers for experienced teams. From 25 years of service practice, not from the textbook.
Two directions: onboarding and refresher.
New service engineers need a start that makes them operational in weeks instead of months. Experienced teams need impulses that stick in everyday work. Specialist topics I deliver with partners, while the service practice, the course format and the customer's perspective are mine.
New employees operational fast.
Service basics course for service engineers and back office, complemented by partner courses on specialist topics such as driver safety or electrical safety. As an open course per person or in-house for your team.
Service basics course · single seat, open course in Solothurn (per person)
Service basics course “Start”, open course in Solothurn, 1 day: role and appearance, legal, working abroad, travel, safety on site, tools. Per person CHF 690.– incl. hand…
Service basics course · company course, in-house for your team (flat rate)
1 day: role and appearance, legal, working abroad, travel, safety on site, tools and equipment. For the first service engineer position or as a refresher.
Strengthen experienced teams.
Fit on the road for people who travel a lot. Service excellence for teams that want to achieve more at the customer's site. Compact, practical, with material to take away.
Fit on the road · company course: your whole team, flat rate (up to 14 people)
Half-day training (3 h): 1.5 h theory on health risks on business trips, 1.5 h practice with exercises for flight, hotel and car. Trainer duo service practice + movement …
Exercise cards “Fit on the road”: 12 cards A6, laminated
Exercise cards “Fit on the road”: 12 laminated A6 cards with exercises for flight, hotel, car and before the customer appointment, plus cover card. Shipping Switzerland C…
Fit on the road · single seat: open course in Solothurn (per person)
Fit on the road, open course, half day (3 h) in Solothurn: 1.5 h theory, 1.5 h practice at ATHENA Fitness Park. Per person CHF 290.– incl. coffee, snacks, exercise cards,…
For people who work at the customer's site.
Service engineers, field service engineers, sales reps, back office, team leads, and the managers who set the frame. In-house at your site, in Solothurn or at a partner. Do you run specialist courses yourself? Become a partner →
A short conversation is enough to set content, date and format.
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