MAROIS Consulting
Service is the most profitable business in machine building.Or it should be.
Two free checks, anonymous and with an instant result: how much business is in your service, and where does it stand today?
Check potential Determine maturity Or book a free initial call right away.
Three situations
How you know it is time.
Most mandates start with one of these three sentences. If one sounds familiar, the service check is the fastest first step.
“Our service is a cost centre, not a business.”
Spare parts, contracts and field calls keep running, but nobody runs service as a business of its own with targets, prices and margin.
Consulting and modules →“The head of service position is vacant.”
Operations must go on, the team needs leadership, and recruiting takes time. Interim leadership, effective from week one.
Interim →“The product is coming, the service is missing.”
The machine is developed, but serviceability, spare parts, training and service contracts were never part of the plan. Service starts at the blueprint.
Engineering →How it works
From check to implementation in three steps.
Service check
Twelve questions, five minutes. You see immediately what potential your service holds in revenue, profit and capacity.
Initial call
45 minutes, free, online. We discuss your result and clarify whether and where it pays to start.
Implementation
Analysis, module or interim: you get a fixed-price offer and I work with your team, not alongside it.
Mario Obi
From the workbench to the executive board.
You take care of your customers, we take care of the rest.
Trained mechanic, service engineer, then head of service and executive board member at Comet, BOBST and Bystronic. I know both sides: the service engineer at the customer and the numbers in the board report.
More about Mario Obi →No PowerPoint. Real work.
Start with one of the two service checks or book a free initial call right away. Either way, after 45 minutes you know more than before.
See the service checks Book an initial call