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Module · Service economics & lifecycle revenue

Module · Service economics & lifecycle revenue

What does your service really earn, and where do you leave money on the table over the life cycle of the machine? Service P&L, profitability per contract and customer, pricing and revenue planning over the full lifetime.

MC-BER-115 4–8 Wochen · 4 Beratungstage Beim Kunden Pauschal Expenses at cost
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This service is tailored individually. Quote within two working days.

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Price
CHF 5,900.00 CHF 5,900.00
CHF 5,900.00
Terms and Conditions
30-day money-back guarantee
Shipping: 2-3 Business Days
Your benefit
  • Service visible as a profit pillar, not a cost centre
  • Clarity on which contracts, customers and services make money
  • Prices based on value and cost instead of habit
  • Revenue planning over the lifetime of the installed base for budget and strategy
What's included
  • Kick-off 2 h, on-site analysis, two workshops, handover 2 h
  • Structure of the service P&L: cost centres, allocation, KPIs
  • Profitability per contract, customer and type of service
  • Making warranty and goodwill costs transparent
  • Pricing logic for hourly rates, flat rates, contracts and spare parts
How it works
  1. Kick-off 2 h (bookable directly): goals, scope, participants, dates
  2. On-site analysis (½–1 day): documents, KPIs, conversations
  3. Workshop 1: develop the concept with your team
  4. Workshop 2: elaborate, validate, decide
  5. Handover 2 h: results, implementation plan, next steps
Deliverables
  • Service P&L structure with KPI set
  • Profitability overview with need for action
  • Pricing guideline
  • Lifecycle revenue model per machine type (Excel)
Who it's for & prerequisites

Executive board, finance management and service management of machine and plant manufacturers.

  • Decision-maker present at kick-off and handover
  • Finance or controlling and service for the two workshops
  • Accounting and service data of the last two to three years, where available
Not included / options
  • In-depth work or implementation support: consulting day MC-BER-030
  • Travel outside the region: at cost (MC-ZUS-010)
Additional services
Consulting day: your topic, a full day (9–17 h)
Ein Tag bei Ihnen vor Ort, 9 bis 17 Uhr. Sie entscheiden, welche Themen wir besprechen: Strategie, Organisation, Ersatzteile, ein laufendes Projekt, ein akutes Problem oder Sparring für die Serviceleitung.
CHF 2200
Module kick-off 2 h (deposit, credited)
Kickoff zu einem Beratungsmodul: Ziele, Umfang, Beteiligte und Termine festlegen. Die Anzahlung von CHF 900.– wird voll an das Modul angerechnet.
CHF 900

What does your service really earn, and where do you leave money on the table over the life cycle of the machine? Service P&L, profitability per contract and customer, pricing and revenue planning over the full lifetime.

What it's about

Service is often treated as a cost centre, although over the lifetime of a machine it frequently delivers more contribution margin than the sale itself. Without a proper service P&L nobody sees it: warranty and goodwill disappear into overheads, contracts are miscalculated, prices have simply grown over time.

How it works

  1. Kick-off 2 h (bookable directly): goals, scope, participants, dates
  2. On-site analysis (½–1 day): documents, KPIs, conversations
  3. Workshop 1: develop the concept with your team
  4. Workshop 2: elaborate, validate, decide
  5. Handover 2 h: results, implementation plan, next steps

Included

  • Kick-off 2 h, on-site analysis, two workshops, handover 2 h
  • Structure of the service P&L: cost centres, allocation, KPIs
  • Profitability per contract, customer and type of service
  • Making warranty and goodwill costs transparent
  • Pricing logic for hourly rates, flat rates, contracts and spare parts

Deliverables

  • Service P&L structure with KPI set
  • Profitability overview with need for action
  • Pricing guideline
  • Lifecycle revenue model per machine type (Excel)
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