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Pricelist: Standard Pricelist
Pricelist: Standard Pricelist

Service Engineer assessment on site: 2 h per candidate

Two hours that prevent a wrong hire: one hour of technical check, one hour of conversation about customer situations, assessed by a former service engineer who has hired dozens of service engineers himself.

CHF 790.–excl. VAT

MC-BER-220 2 Stunden pro Kandidat Flexibel / nach Absprache Pro Teilnehmer Expenses at cost
Book directly Get a quote Factsheet (PDF)

Direct booking with prepayment: choose a free slot, pay, confirmation arrives immediately. Quote within two working days.

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Price
CHF 790.00 CHF 790.00
CHF 790.00
Terms and Conditions
Documents
MAROIS_Factsheet_MC-BER-220.pdf
Your benefit
  • Technical skills tested in practice, not just described
  • Conduct with customers and handling of pressure made visible
  • Uniform scoring grid: fair, comparable assessment
  • Recommendation plus pointers for onboarding
What's included
  • 2-hour assessment per candidate
  • Exercise set-up and scoring grid
  • Report with recommendation
  • No psychological test: observable behaviour is assessed with a uniform grid
  • Report only to the client, deleted after 6 months
How it works
  1. Termin buchen, Stellenprofil und Einwilligung senden
  2. Hour 1, technical: troubleshooting on the training rig, reading schematics, tools and safety, service report exercise
  3. Hour 2, communication: structured interview, customer situations in role play, stress and self-organisation
  4. Bericht innert zwei Arbeitstagen
Deliverables
  • Report: scoring grid, strengths, risks, recommendation
  • Pointers for onboarding
Who it's for & prerequisites

Service management, executives and HR hiring a service engineer or field service engineer.

  • Candidate's consent (template from us)
  • Job profile and the key requirements
  • A quiet room; at the customer also access to a machine if desired

Two hours that prevent a bad hire: one hour technical check, one hour conversation about customer situations, judged by a former service engineer who has hired dozens of service engineers himself.

What it's about

Bad hires in service cost months and, in the worst case, customers. Service managers interview rarely and often by gut feeling. The assessment gives you a second, experienced view, with a grid that is the same for all candidates.

How it works

  1. Book a date, send job profile and consent
  2. Hour 1, technical: troubleshooting on the training rig, reading schematics, tools and safety, service report exercise
  3. Hour 2, communication: structured interview, customer situations in role play, stress and self-organisation
  4. Report within two working days

Included

  • 2-hour assessment per candidate
  • Training rig and rating grid
  • Report with recommendation
  • No psychological test: observable behaviour is rated with a uniform grid
  • Report only to the client, deleted after 6 months

Deliverables

  • Report: rating grid, strengths, risks, recommendation
  • Notes for onboarding
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