Skip to Content
  1. All products
  2. MAROIS Consulting
  3. Service basics course · company course, in-house for your team (flat rate)
  4. MAROIS Consulting
Pricelist: - Pricelist
Pricelist: - Pricelist

Service basics course · company course, in-house for your team (flat rate)

The basic service course for your whole team, on site at your premises, extended with your own rules, forms and processes.

CHF 4'900.–excl. VAT

MC-TRN-041 1 Tag Beim Kunden Pauschal Expenses at cost
Get a quote Factsheet (PDF)

This service is tailored individually. Quote within two working days.

Contact Us
Price
CHF 4,900.00 CHF 4,900.00
CHF 4,900.00
Terms and Conditions
Documents
MAROIS_Factsheet_MC-TRN-041.pdf
Your benefit
  • Confident appearance at the customer from the very first assignment
  • Fewer mistakes with customs, travel and documentation
  • Safety on site from the start
  • Participant handbook for reference
What's included
  • Course day at your premises, up to 14 participants
  • Adapted to your rules, forms and processes
  • Participant handbook with your company section
  • Certificates of attendance
How it works
  1. Role and appearance: face of the company, communication, service report, escalation
  2. Legal: liability, customer instructions, confidentiality, photos and data, working time
  3. Working abroad: posting of workers, A1, visas, customs and ATA carnet, export control
  4. Travel: booking, expenses, emergencies, health on the road
  5. Safety on site: PPE, lockout/tagout, work at height, reporting accidents
  6. Tools and equipment: cases, calibration, spare parts
Deliverables
  • Checklists for assignments, travel and working abroad
  • Certificate of attendance for the personnel file
Who it's for & prerequisites

Companies onboarding several service engineers at once or refreshing a whole service team.

  • Basic technical training
  • No preparation needed

The service basics course for your whole team, at your site, complemented by your own rules, forms and procedures.

Why

Technical training teaches the machine. Nobody explains to the new service engineer what a Carnet ATA is, whether they may take photos at the customer, how to act after an accident on site or what a service report looks like that the back office understands. Today everyone learns that the hard way.

How it works

  1. Role and appearance: face of the company, communication, service report, escalation
  2. Legal: liability, customer instructions, confidentiality, photos and data, working hours
  3. Working abroad: posting, A1, visas, customs and Carnet ATA, export control
  4. Travel: booking, expenses, emergencies, health on the road
  5. Safety on site: PPE, lockout/tagout, working at height, reporting accidents
  6. Tools and equipment: case, calibration, spare parts

Included

  • Course day at your site, up to 14 participants
  • Adapted to your rules, forms and procedures
  • Participant handbook with your company section
  • Certificates of attendance

Deliverables

  • Checklists for assignments, travel and abroad
  • Certificate of attendance for the personnel file
WhatsApp