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Made-to-measure service case: analysis, equipment & inlay for service engineers

The tool case that fits the job: we analyse which tools your service engineers really need, put them together, choose case and means of transport and draw the inlay, on request up to the finished series case and its management.

MC-ENG-020 Konzept 3–4 Wochen Beim Kunden Auf Anfrage Expenses at cost

This service is tailored individually. Quote within two working days.

Price
CHF 0.00 CHF 0.00
CHF 0.00
Terms and Conditions
Your benefit
  • Travel lighter: only what is really needed
  • Always fully equipped, so fewer repeat visits
  • Uniform, professional appearance at the customer
  • Managed on request: reorder missing tools by photo/QR
What's included
  • Stage 1 «Analysis & concept» for one deployment profile
  • Tool survey as-is/target with the service engineers
  • Choice of case and transport, inlay drawing (CAD)
  • Calculation for sample case and series
How it works
  1. Kick-off (remote, 1 h): goals, deployment profiles, mode of travel, budget frame
  2. Workshop on site (½–1 day): tool and deployment analysis with the service engineers
  3. Concept (2–3 weeks): tool list, case, transport, inlay drawing, calculation
  4. Decision and approval of the sample case
  5. Optional: sample case, series and case management as a subscription
Deliverables
  • Tool list (Excel) with source, price, weight
  • Case and transport concept
  • Inlay drawing (CAD/DXF) with parts list
  • Short report with decision paper
Who it's for & prerequisites

Service management of machine and plant manufacturers with travelling service engineers, locally or worldwide.

  • 3–6 service engineers for the workshop
  • Existing cases and tool lists, where available
  • Deployment profiles: product lines, mode of travel, countries
Not included / options
  • Sample case: build and acceptance as option MC-KOFFER-MUSTER
  • Series cases: assembly per case as option MC-KOFFER-SERIE
  • Cases, tools and inlay material: merchandise (purchase + handling) or sourced by the customer from our list
  • Travel and expenses at cost
  • Ongoing case management as a subscription (option)

The tool case that fits the job: we analyse which tools your service engineers really need, assemble them, choose case and transport and draw the inlay, on request through to the finished series case and its management.

Why

Too heavy, incomplete, every service engineer packs differently: the case helps decide whether a job succeeds the first time. Missing tools are bought at the hardware store, excess baggage is paid, and at the customer the appearance looks improvised. The made-to-measure service case solves this systematically.

How it works

  1. Kick-off (remote, 1 h): goals, job profiles, travel mode, budget frame
  2. On-site workshop (½–1 day): tool and job analysis with the service engineers
  3. Concept (2–3 weeks): tool list, case, transport, inlay drawing, costing
  4. Decision and approval of the sample case
  5. Optional: sample case, series and case management subscription

Included

  • Stage 1 “analysis & concept” for one job profile
  • Tool survey as-is/to-be with the service engineers
  • Case and transport selection, inlay drawing (CAD)
  • Costing for sample case and series

Deliverables

  • Tool list (Excel) with source, price, weight
  • Case and transport concept
  • Inlay drawing (CAD/DXF) with parts list
  • Short report with decision paper
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